Buy Fire Alarm Parts uses UPS for all of its shipping. Shipping charges are based on weight and rates from UPS, with a small charge for packaging and handling.

Most orders placed prior to 2pm EST are shipped out in the same day, though sometimes it can take as long as 1-3 business days depending on time and availablity.

Available services from UPS include:

• Ground
• 3 Day Select
• 2nd Day Air
• Next Day Air

Buy Fire Alarm Parts understands that our customers value their privacy and security. By visiting BuyFireAlarmParts.com, you are accepting the privacy practices outlined below.

Information You Give Us: Any personal information that you provide to us is stored on our Web site. You can decide not to provide certain information, but in doing so you may have to forego certain features provided by BuyFireAlarmParts.com. We use the information that you provide to respond to your requests, communicate with you about orders, or for the purpose of improving our store. We do not store or keep credit card information, so subsequent orders will require that information to be entered again.

Information We Collect: We receive and store certain information provided automatically when you visit our site. We use "cookies" and we gain access to certain general information such as browser type, connection information, operating system and other similar types of information.

Legal Compliance: We release account information or other personal information only in compliance with the law, to enforce terms of use, and to protect the rights, property and safety of BuyFireAlarmParts.com, our users, our employees, and others. This includes exchanging information when necessary with other organizations for fraud protection.

Security: We utilize Secure Sockets Layer (SSL) software to encrypt the information you supply to us. We do not store you credit card information. Users of BuyFireAlarmParts.com are responsible for any risks incurred in the use of unsecured shared computers or network access. In such cases, users are encouraged to sign off from BuyFireAlarmParts.com when finished using a shared computer.
 

30 Day Warranty - If you receive your unit damaged or non-functioning and let us know in the first 30 days, we will gladly repair or replace the unit for you. If we are unable to do so, we will refund your purchase price upon receipt of damaged unit.

All warranty returns or exchanges must have a RMA number associated with it or it will not be processed for a return or refund. To obtain an RMA, please contact us toll free: (888) 303-2656 Monday - Friday, 8-6 pm EST.

All Warranty claims will be facilitated by Buy Fire Alarm Parts, please Contact Us within your warranty period and we will get you back up and running.

Placing an order with Buy Fire Alarm Parts is quick and easy. Though it is possible to create an account before ordering, there is no need to create an account before ordering.

To place an order:

• Click "ADD TO CART" to place your item in  your shopping cart.
• In your shopping cart, enter any coupon codes that may apply. Next, estimate shipping and tax by selecting your state or province, entering your zip code, and clicking "GET QUOTE."
• Choose your preferred shipping method from the list of shipping prices for your order, then click "PROCEED TO CHECKOUT."
• At checkout, click either "Checkout as Guest" or "Register" to create an account. If you already have an account, you may login at this point. Then click "CONTINUE".
• If checking out as a guest, enter your billing and shipping addresses.
• Select your preferred shipping method.
• Enter your credit card payment information. No debit cards, please.
• Review you order and complete your check out.