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Terms and Conditions

90 Day Warranty

  • All products are covered under warranty for 90 days after you receive your purchase.
  • A 10% restocking fee may apply and parts will only be accepted in original purchased condition.
  • You must notify us of the problem and receive an RMA within the 90 days of receiving your purchase.
  • You can contact us through the support section of our website, email us at orders@buyfirealarmparts.com or give us a call us at 888-303-2656 to set up a return or exchange.
  • If we have a replacement part in inventory, we will send it to you right away, allowing for normal processing time.
  • For replacement or exchanges, we will send it to you right away allowing for normal processing time and supply a UPS return label, if needed.
  • If we do not have a replacement part in inventory we will issue a refund upon return of the purchased item(s).

Core Charge

As you browse through our inventory, you may notice that many of the Replacement Boards and Expansion Modules are eligible for our Core Return refund program.

It works like this: After you replace your panel, send us the damaged one and receive a refund back to your credit card or a store credit. A UPS return label for your Core Return is available upon request.

Limitation of Liability

Buy Fire Alarm Parts’ liability to the Buyer in relation to any Warranty claim made by the Buyer is limited to the price paid for the purchase. In no case will Buy Fire Alarm Parts’ liability exceed the amount paid by the purchaser.

Applicable Law

Use of this website shall in all respects be governed by the laws of the state of Florida, U.S., regardless of the laws that might be applicable under principles of conflicts of law.

The parties agree that the Florida courts located in Broward County, Florida shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.